The health and safety of our colleagues and customers is our primary focus and to help prevent the spread of COVID-19 virus, we temporarily closed our stores and concessions and have now taken the decision to stop taking orders online from:
6th April.
This means you can only view products on the website but not purchase at this time. We will continue to review this position in line with the latest guidance and will keep you posted. We are sorry for any inconvenience. If you've placed an order recently, this will be processed as normal.
Our returns policy has been extended to 30 days from when our website is back up and running. Please don't post any returns back to us as we're so sorry, at this time, we won't be there to receive them. If you have already posted a return in the last couple of days, hold onto your proof of postage, and we'll process it when we re-open.
If you have any concerns or queries, our customer services team is working remotely so email is best. Please contact customer.serviceuk@hanes.com Mon-Fri. We will endeavor to respond to your enquiry within 48 and appreciate your patience during this time Our thoughts are with people around the world who have been affected by the COVID-19 outbreak and we hope you all keep safe during these unprecedented times. We look forward to seeing you all again soon.
The Sheridan Team
